The consequences of outsourcing have the potential to be more dire than anyone could have predicted. Just listen in on this transcript of one such out-sourced call:
Outsourced Answering Service: Mental Health Hotline. How may I be to help you?
Caller: Absolutely nothing in my life is going the way I want.
Outsourced Answering Service: And how are you to feel about that?
Caller: I’m so depressed that I cry most of the time.
Outsourced Answering Service: And how do those selfish infidel actions make you feel?
Caller: Quite frankly, lately I’m beginning to feel that the only solution to my problems is suicide.
Outsourced Answering Service: Wonderful! Can you drive a truck?
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